Refund Policy
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Information Collection and Use

I confirm that I have paid a one-time charge of $9.98 (USD) for a NMVTIS Vehicle History report. I agree that my vehicle record purchase shall be governed by the Terms of Use for Searching the National Motor Vehicle Title Information System (NMVTIS) provided by Auto Data Direct, Inc. (ADD), www.add123.com.

If you purchased a NMVTIS Vehicle History report, and are not satisfied, you may be eligible for a refund if:

  • Your request is submitted in writing using the refund form.
  • Your refund is requested with 30 days of purchase.
  • You have not, nor has any member of your family, received a refund from ADD within the last 12 months.
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